Privacy Policy

1. Introduction

At Pixel Hive Agency (“we”, “us”, “our”), we respect your privacy and are committed to protecting the personal data you share with us through our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information. Please read it carefully.

2. Data We Collect

Contact Information: Name, email address, phone number when you inquire or subscribe.
Usage Data: IP address, browser type, pages visited, time stamps, and referring URLs via cookies and analytics tools.
Communications: Messages you send us (emails, chat transcripts) for support or inquiries.
Payment Details: Billing information (e.g., invoicing name and address) when you engage paid services. We do not store full payment card details.

3. How We Use Your Data

To respond to inquiries, deliver requested services, and provide updates about your projects.
To personalize and improve our website, service offerings, and user experience.
To send marketing communications (newsletters, promotions) with your consent; you may opt out at any time.
To analyze site usage and trends to enhance our content and functionality.
To process payments and prevent fraud in connection with our services.

4. Cookies & Tracking

We use cookies, web beacons, and similar technologies to collect usage data and remember your preferences.

Essential Cookies: Required for site operation (e.g., session management).
Analytics Cookies: Help us understand site performance and visitor behavior (e.g., Google Analytics).
Marketing Cookies: Track visitors across sites to display relevant ads; third-party providers may use these.

You can manage or disable cookies through your browser settings. Disabling some cookies may affect site functionality.

5. Data Sharing & Disclosure

We do not sell your personal data. We may share information with:

Service Providers: Third-party vendors (payment processors, hosting, analytics) under strict confidentiality agreements.
Legal Requirements: When required by law, court order, or government regulation.
Business Transfers: In connection with a merger, acquisition, or sale of assets; we will notify you if your data is transferred.

All third-party partners must adhere to privacy standards and are prohibited from using your data for other purposes.

6. Security Measures

We implement technical and organizational measures—SSL/TLS encryption, secure servers, access controls—to protect your data against unauthorized access, disclosure, alteration, or destruction. However, no system is completely impenetrable.

7. Your Rights

Access & Correction: You may request a copy of your personal data or ask us to correct inaccuracies.
Deletion: You can request deletion of data we hold about you, subject to legal and contractual retention requirements.
Opt-Out: Withdraw consent or unsubscribe from marketing communications at any time.
Data Portability: Request transfer of your data to another service provider where technically feasible.

8. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal data from minors. If you believe we have information about a child, please contact us to have it removed.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the revised date at the top (“Last Updated”) and notify you of significant changes via email or site announcement. Continued use signifies acceptance.